Vetted Employees vs. Contract Drivers: Who Should Deliver Your Fleet Units?
A 25 year old pharmaceutical rep sits in her apartment, waiting for the delivery of her new work vehicle. Who will knock at her door? She’s not sure what to expect – and that means she’s got some worries. Will he be friendly? Will he have a professional appearance? And more importantly, will she be safe answering the door?
Delivery Is About More Than Getting From Point A to Point B
Delivery of fleet units is about more than getting a vehicle to its destination. It’s about safety, security, and maintaining a high level of comfort for all employees.
That’s why whichever vehicle delivery service you choose, you should make sure their service delivery professionals are vetted and fully screened. The end user should know that the person delivering their fleet unit has undergone an extensive background check and will handle the transaction professionally.
Here’s the catch: oftentimes, you just can’t get that with contracted drivers. As such, your delivery company should also use drivers who are actually employees of the company. Why? Because the delivery company can then ensure their drivers meet the important standards to keep a transaction safe, efficient, and comfortable for the end user.
The Difference Between Employees and Contractors
When drivers are company employees, you know they’ve had extensive background screenings and are properly qualified to deliver units and make a positive experience for the end user. They might also follow company guidelines like dress code, customer service standards, and security measures. Of course, that’s on top of being accountable for delivering your units in pristine condition.
Contract drivers simply don’t have this level of accountability. They are assigned a job and complete it. Drivers who are employees have much more at stake: They are invested in their jobs and want to do well. They see the bigger picture and have a commitment to their clients. That commitment means you get better service
The Value of Vetted Employees
Ultimately, your drivers will have a superior experience from the moment their vehicle arrives. With fully vetted and screened service delivery professionals delivering your vehicles, you ensure the safety and security of your vehicle and your employees. As we know, an ounce of prevention may be worth a pound of cure.
If you’re looking for a company that employs drivers you can trust, you should demand that your service delivery professionals:
- Are managed to DOT regulations
- Have a clean MVR that is checked semi-annually
- Are Fully Drug Screened
- Pass a Criminal Background Screen
- Are employed by a company that has a minimum of $6 million of Liability Insurance
Put Worries to Rest
With vetted drivers who are company employees, that pharmaceutical rep puts her worries to rest. She knows the person at her door is a professional who is safe and there to conduct business in a professional manner.
Wouldn’t you like all of your employees to feel this way?
